Manage support tickets & CRM
Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation.
Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses.
Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.
When connected to Gleap, ChatGPT may share relevant chats and memories with this app to help provide context for your requests. Gleap’s use of this data is subject to their terms and privacy policy. If you have Memory enabled, data from the app may be used to proactively provide helpful information or suggestions. ChatGPT always respects your training data preferences, including for data from connected apps. Use of apps may come with elevated risk. You can manage your preferences or disconnect from apps anytime in your settings. Learn more